Your computer needs to be hardwired to the internet.A PC with Windows 7 to 10 (Macs aren’t eligible).Excellent customer service, written, and oral communication skills.It’s not clear what the pay is or how many hours are required per week. Instead, they have the flexibility to choose which hours they want to work. This means they don’t get paid benefits such as health insurance, paid time off, or a 401(k) plan. Accolade Support Source: Accolade SupportĪccolade Support hires customer service agents that work as independent contractors. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. Many reputable companies offer online jobs for virtual chat agents. 16 Places to Find Online Chat Agent Jobs and Get Paid to Chat If you prefer talking to people instead of typing, these jobs might be a more suitable fit for you. There are some jobs that may require you to be a phone-based customer service agent. An online chat agent’s primary responsibility is to provide customer support. VAs can support a wide range of activities, but a VA might also do customer support like answering emails and fulfilling orders.Īs a virtual assistant, you might also make appointments, order supplies, or manage social media accounts. Online chat jobs aren’t exactly the same as being a virtual assistant. You’ll also find it easier to concentrate in an area that isn’t noisy. As you’re researching online chat jobs, look for companies that provide training and don’t require previous experience.Īll you physically need to be an online chat agent is a reliable internet connection, a computer, and possibly a phone and headset depending on the position. Some chat agent jobs do require specific knowledge of the business you’re supporting and the chat platform. Online customer service jobs require that you be able to communicate professionally using proper grammar, punctuation, and spelling. They should be able to multitask since they’ll often have multiple conversations going on at once. Successful live chat agents should enjoy a fast-paced environment with little downtime in between. Online chat agents provide customer support via text-based chat discussions. NEW: Get free cash back online with DollarSprout Rewards :ĭownload on: Chrome | Safari What Does an Online Chat Agent Do? If you want to work from home doing something you enjoy, look for remote chat jobs. If you want to work from home, customer service is the number five remote work job category, earning about $16.23 per hour in 2018. People who worked from home logged more hours and were more effective during those hours. A Stanford University study found that remote workers were 13% more productive than office workers. When you work remotely, you can skip long commutes, wear gym clothes all day, and spend more time with your family. There’s so much more flexibility that comes with working from home. employees work from home at least half the time. Employee Workforce Report, nearly 4 million U.S. More employees work from home than ever before, and the trend isn’t going away anytime soon.Īccording to the 2017 State of Telecommuting in the U.S. If a purchase or signup is made through one of our Partners’ links, we may receive compensation for the referral. Once you are ready to begin the setup process, you will want to go ahead and “ Empty the Sandbox” which will clear out all of the test data and give you a brand new slate to begin inputing your store input.Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. A copy of last week’s schedule for reference optional. Employee availabilities regular weekly times they can/can’t work.Employee mobile numbers used to send SMS messages.Employee emails used for creating a private unique login and activation.The menu on the right has a prescribed order of setup that matches the Setup Wizard in terms of the step by step process.įeel free to call us at 77 if you would like assistance. You can have this support site up in one browser window for reference, and have the app up on another browser. You can try to get this all done in one sitting, or you can begin now and come back to it as Shift Agent will save your place and the work you put into it. Start now finish later? A few hours of time may be needed, depending on the number of employees you are entering into the system.Once you get through the initial setup, building schedules becomes straight-forward. We have a set of resources here to assist you in getting your company setup on Shift Agent step-by-step.
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